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Terms and conditions

  1. The Renter agrees to the terms and conditions of this rental agreement and receives a copy hereof.
  2. DRIVING LICENSE
    a) the driver must be at least 20 years old,
    b) the driver must have a driving license for at least one year,
    c) the driving license must be presented at the start of the rental.
  3. FUEL
    a) the fuel level in the returned vehicle shall not be lower than at the start of the rental,
    b) any missing fuel shall be filled by the Renter,
    c) the cost of repairing the vehicle if the Renter has used inappropriate fuel shall be borne entirely by the Renter,
    d) vehicles are clearly marked at filling units which fuel should be used – DIESEL.
  4. AD BLUE
    a) For cars with the AdBlue system, a one-time fee of 20 Euro will be added at the time of collection of the car.Due to frequent mistakes of our customers who mistakenly refuel AdBlue into the fuel tank, we refuel it ourselves, which will save us all the problems and costs of engine repair. ATTENTION !!! DO NOT REFUEL THE TANK WITH THE BLUE CAP, DO NOT UNSCREW IT.
  5. TAX
    a) 24% VAT is included in the rental price.
  6. BOOKING
    a) to book a vehicle, you must complete an application form which will be sent by e-mail,
    b) an advance payment of max. 30% is required for booking, you pay the remaining amount at our office when picking up the car.
    c) the advance / deposit payment is not refundable,
    d) the minimum rental period is 5 days.
  7. PAYMENT
    a) the rental fee can be paid in full to the PK CAMPERS bank account or at the time of handing over the vehicle to the Tenant, in cash or by payment card, the list of which is available on our website www.pkcampers.com
  8. DEPOSIT
    With purchased insurance Platinum/Gold/Silver a deposit of 400 Euro / USD in cash is required. The deposit can be used to cover any additional costs, e.g. tunnel fees, parking fees, damages related to damage to the car, missing fuel or any fees arising from the use of the rented vehicle.In the case of BASIC CDW insurance, the tenant is liable for damages up to the amount of EUR 3,000. If no insurance is purchased Platinum/Gold/Silver, a deposit of EUR 3,000 will be collected at our office when signing the rental agreement and returned on the day of returning the car.So that you can sleep soundly and have pleasant memories of your holiday in Iceland, we recommend purchasing Platinum insurance. Believe us, it will save money and problems for all of us.
  9. HANDOVER OF THE VEHICLE
    a) the vehicle is handed over to the Renter and returned to the Owner at Vagnhöfði 17, Reykjavík
    b) Pick up and return is available only at our office. Opening hours Monday – Friday: 08:00 – 17:00, Saturday: 08:00 – 14:00, Sunday: CLOSED. Pick up and return of the vehicle from our office after business hours (17:00 – 21:00), Saturday: (14:00 – 21:00) and on Sundays and holidays (08:00 – 21:00) costs an additional 60 €, unless transportation has been booked with us in advance, you only pay for transport, you don’t pay 60 euros anymore. Clients can pick up the car in person or book transport with us. Personal collection and return of the car at our office between 9:00 p.m. and 8:00 a.m. is not possible (collection and return of the car during these hours is only possible with the transport option). We offer a shuttle from Keflavík Airport to our office only on the day of pick up and return of the car 24/7. After purchasing the transport option, you will receive the car immediately after arriving at our office – even in the middle of the night. You can go on a trip right away, you don’t have to wait until the morning for our office to open. The transport option must be selected in the booking form. The price for transport is calculated from the rental of 1 car, not per person. We also offer transport between our office and any location in Reykjavík. Customers who have purchased pick up from the airport are picked in the main arrivals hall, our driver will be holding PK Campers logo in his hand.
    c) the Renter must return the vehicle on the date and place specified in the rental agreement, unless otherwise agreed by both parties in the rental agreement or email.
    d) the Renter is obliged to return the vehicle along with all its accessories (e.g. wheels, camper equipment) in the condition in which it was at the time of the rental, with the exception of normal wear and tear resulting from use,.
    e) if the Renter does not return the vehicle within the agreed period or does not notify the intention to extend the rental, PK CAMPERS or POLICE is entitled to take over the vehicle without further notice at the Renter’s expense
    f) If the Renter does not return the vehicle on the agreed date, a fee for the next 24 hours will be charged.Any delay disrupts our team’s work schedule, so please DON’T BE LATE.
    g) the contract may be extended with the consent of PK CAMPERS.
    h) if the vehicle is returned dirty, a fee of EUR 100 will be charged.
    i) the rental company reserves the right to change the car
    j) we reserve the right to pick up the Customer from the airport up to 1 hours from the time specified in the booking form.
  10. RESPONSIBILIT YOF THE RENTER
    a) drive the vehicle carefully, observing road traffic regulations,
    b) the vehicle may only be driven by the person named in the rental agreement as the driver,
    c) it is prohibited to drive the rented vehicle on roads without a road number. Passenger vehicles and two-wheel drive vehicles are prohibited on roads marked with the letter “F” on public roads, as well as when driving on Kjolur (Road 35) or Kaldidadur (Route 550). Only four-wheel drive vehicles (4×4) may be driven on type “F” roads if the Owner consents to the use of vehicles on such roads. Violation of these regulations entitles the Landlord to collect fines from the Tenant in the amount corresponding to the amount of own risk specified in the rental price list at a given time. The above provision applies to penalties and does not affect the Tenant’s liability for compensation,
    d) The tenant is liable for damage resulting from the use of the vehicle, for which the insurer refuses to pay compensation. This includes damage to the vehicle and injury to passengers due to: – off-road driving, e.g. on paths, beaches, areas accessible only at low tide or in other off-road areas, – using the vehicle in a manner contrary to the provisions of Icelandic law or the provisions of the rental agreement or driving under the influence of drugs, – driving on rivers, watercourses, snow-covered and icy banks, – vehicle damage caused by racing. The Renter is solely responsible for driving WITHOUT due CAUTION and ATTENTION,
    e) the Renter is not authorized to repair or modify vehicles without the consent of the Lessor.
    f) the Renter is responsible for all parking fees and fines incurred for violating traffic regulations,
    g) any destruction of fauna and flora will be subject to severe financial penalties from Icelandic law enforcement authorities,
    h) in the event of an accident or damage, the Renter should notify PK CAMPERS and the Police and remain at the scene of the incident until the arrival of the rescue services,
    i) the Renter is prohibited from transporting more people than the vehicle allows, and from lending or leasing the vehicle to third parties,
    j) the Renter agrees to cover all costs incurred by the rental company in the event of the need to bring the vehicle back to the premises if the Renter leaves it unattended due to the condition of the vehicle, weather or road.
    k) the Renter will be charged a fee of ISK 150/km, calculated from the location of the PK CAMPERS headquarters in both directions, for calling an employee of our company to the place of stopping the vehicle or, at the request of the Police, in the event of a gross violation of road traffic regulations, towing the vehicle to the company’s headquarters.
    l) in the event of a vehicle breakdown, our service will be sent to the Renter to repair the breakdown. If the failure makes it possible to continue driving and does not threaten the safety of the Renter or other road users, the Renter is obliged to go to the nearest point indicated by the rental company. If the repair makes it impossible to stay overnight in the camper, the Renter will be directed to the nearest accommodation facility at the expense of the rental company until the vehicle is repaired. We reserve the time limit for repairing the car during the customer’s rental period up to 48 hours, otherwise the remaining rental amount will be refunded or, if possible, a second car will be provided.
  11. INSURANCE
    • The insurance is against a road accident, random events on the road or road collisions. For the irresponsible behavior of the lessor, the insurance does not return the money.
    • In the event of an accident on the road with another vehicle, you are required to complete an accident report (it is in the glove compartment of the car). Lack of an accident report with another vehicle results in the cancellation of the insurance and deposit.
    • Before continuing your journey from the parking lot, check the weather conditions on VEGAGERDIN. Road conditions are updated continuously. If the road is closed, you are obliged to wait and not leave the parking lot. If you encounter a snowstorm while driving, you are obliged to pull over to the nearest safe place and stop driving.
    • No insurance in Iceland covers :
    • Chassis damage (driving on unauthorized roads, rocky terrain),
    • Doors and fender torn/bent by the wind,
    • Roof damage (taking photos from the roof of the car),
    • Driving through rivers and watercourses,
    • Driving on closed roads by the VEGAGERDIN Institute of Meteorology (the VEGAGERDIN map is on our website in the Safe travel in Iceland tab, see Road conditions),
    • Personal items,
    • Failure to report damage to the car when it was damaged,
    • BASIC CDW
    • The rental fee includes Collision Damage Waiver insurance for all of our cars.
    • In the case of BASIC CDW insurance, the tenant is liable for damages up to EUR 3,000. If no insurance is purchased Platinum/Gold/Silver, a deposit of EUR 3,000 will be collected at our office when signing the rental agreement and returned on the day of returning the car.
    • So that you can sleep soundly and remember your vacation in Iceland fondly, we suggest purchasing Platinum insurance. Believe us, it will save money and problems for all of us.
  12. APPLICABLE LAW
    a) any changes to this lease agreement will be made in written or electronical form and accepted by both parties.
    b) any disputes between the parties to the rental agreement may be referred to the arbitration committee of the Icelandic Consumer Association or the Icelandic Tourism Industry Association.

Transport from/to Keflavik airport

Our office is located at Vagnhofdi 17 in Reykjavík. We are open every year 01.03-15.10. Pick up and return is available only at our office. Opening hours Monday – Friday: 08:00 – 17:00, Saturday: 08:00 – 14:00, Sunday: CLOSED. Pick up and return of the vehicle from our office after business hours (17:00 – 21:00), Saturday: (14:00 – 21:00) and on Sundays and holidays (08:00 – 21:00) costs an additional 60 € unless transportation has been booked with us in advance. Clients can pick up the car in person or book transport with us. Personal collection and return of the car at our office between 9:00 p.m. and 8:00 a.m. is not possible (collection and return of the car during these hours is only possible with the transport option). We offer a shuttle from Keflavík Airport to our office only on the day of pick up and return of the car. The transport option must be selected in the booking form. The price for transport is calculated from the rental of 1 car, not per person. We also offer transport between our office and any location in Reykjavík. Customers who have purchased pick up from the airport are picked in the main arrivals hall, our driver will be holding PK Campers logo in his hand.

Important!!!

Transportation options must be selected on the form when booking a car. It may not be possible to add transportation at a later date.Transport from and to the airport is sometimes connected with our other clients. We reserve the right to pick up the client up to one hour difference than stated on the booking form. If the customer arrives earlier, the pick up time remains the same as on the order. Calling the driver right after your arrival will not speed up your pick up from the airport. The driver will pick you up anyway at the time indicated in the booking form. When the client is late for the agreed time of transport from our office to the airport, the amount charged for the transportation will be returned and the client needs to organize the transport to the airport on his own. We recommend returning the vehicle at least 15 min before the agreed time of transport. Your luggage should be packed in our shuttle bus before the time of departure. With Respect to the time of all our customers, you  should know that the plane or train does not wait for passengers, we will not wait either, so please take this into account. The bus that takes people to the airport picks up our next clients from the airport, that’s why we can’t afford any delays.

Contact driver – mobile phone / Whatsapp +354 7922464.

Transport: Keflavík airport <–> Office

Day time fare from 7:00 to 21:00 – 85 € one way

Night time fare from 21:00 to 7:00 – 120 € one way

Transport: Reykjavík <–> Office

Day time fare from 7:00 to 21:00 – 40 € one way

Night time fare from 21:00 to 7:00 – 75 € one way