EUR €

Terms and conditions

Author Pawel Kowalczyk Posted on Categories Bez kategorii

The Renter agrees to the terms and conditions of this rental agreement .

  1. OFFICE OPENING HOURS / VEHICLE PICKUP AND RETURN
    a) Pick-up and drop-off of the car is only possible at our company Vagnhofdi 17, Reykjavik.We are open every year 15.03-15.10. We do not deliver cars to the airport.
    b) Opening hours Monday – Friday: 08:00 – 17:00, Saturday: 08:00 – 12:00, Sunday: CLOSED. Pick up and return of the vehicle from our office after business hours (17:00 – 19:00), Saturday: (12:00 – 19:00) and on Sundays and holidays (08:00 – 19:00) costs an additional 60 €, unless transportation has been booked with us in advance, you only pay for transport, you don't pay 60 euros anymore. Clients can pick up the car in person or book transport with us. Personal collection and return of the car at our office between 7:00 p.m. and 8:00 a.m. is not possible (collection and return of the car during these hours is only possible with the transport option). We offer a shuttle from Keflavík Airport to our office only on the day of pick up and return of the car 24/7. After purchasing the transport option, you will receive the car immediately after arriving at our office - even in the middle of the night. You can go on a trip right away, you don't have to wait until the morning for our office to open. The transport option must be selected in the booking form. The price for transport is calculated from the rental of 1 car, not per person. We also offer transport between our office and any location in Reykjavík. Customers who have purchased pick up from the airport are picked in the main arrivals hall, our driver will be holding PK Campers logo in his hand.
    c) the Renter must return the vehicle on the date and place specified in the rental agreement, unless otherwise agreed by both parties in the rental agreement or email.
    d) the Renter is obliged to return the vehicle along with all its accessories (e.g. wheels, camper equipment) in the condition in which it was at the time of the rental, with the exception of normal wear and tear resulting from use,.
    e) if the Renter does not return the vehicle within the agreed period or does not notify the intention to extend the rental, PK CAMPERS or POLICE is entitled to take over the vehicle without further notice at the Renter's expense
    f) If the Lessor does not return the vehicle on the agreed date, a fee for the next 24 hours will be charged. Any delay disrupts the work schedule of our team, so please DO NOT BE LATE. VERY IMPORTANT !!! This is not an attempt to extort money from the customer, but an attempt to motivate the customer to return the car on the agreed date. Therefore REMEMBER that you do not incur additional costs that will not be adequate to the price of the car rental, return the car to us according to the agreement.
    h) if the vehicle is returned dirty, a fee of EUR 100 will be charged.
    i) the rental company reserves the right to change the car
    j) We reserve the right to pick up the Client from the airport up to 1 hour after the time given in the booking form, and up to 1 hour before the time given in the booking form in the event of the car being returned by the renter.
  2. DRIVING LICENSE
    a) the driver must be at least 20 years old,
    b) the driver must have a driving license for at least one year,
    c) the driving license must be presented at the start of the rental.
  3. FUEL
    a) You receive the car with a full tank of fuel, and we expect you to return the car with a full tank of fuel.
    b) In case of returning the car with 0-50% missing fuel you will be charged 100 Euro, from 50-100% missing fuel you will be charged 200 Euro. We kindly ask you to respect our cooperation and return the car with a full tank of fuel, so as not to waste time on unnecessary discussions later.
    c) the cost of repairing the vehicle if the Renter has used inappropriate fuel shall be borne entirely by the Renter,
    d) vehicles are clearly marked at filling units which fuel should be used – DIESEL.
  4. AD BLUE
    a) For cars with the AdBlue system, a one-time fee of 20 Euro will be added at the time of collection of the car.Due to frequent mistakes of our customers who mistakenly refuel AdBlue into the fuel tank, we refuel it ourselves, which will save us all the problems and costs of engine repair. ATTENTION !!! DO NOT REFUEL THE TANK WITH THE BLUE CAP, DO NOT UNSCREW IT.
  5. TAX
    a) 24% VAT is included in the rental price.
  6. BOOKING
    a) to book a vehicle, please complete the registration form on our website.
    b) car reservation guarantee is a 30% deposit that is displayed on our website during the car reservation process. We would like to inform you that we have an automatic reservation system (whoever pays the deposit first gets the car), so if you do not pay a deposit during the reservation process, it may turn out that this car model will no longer be available in a moment, and your previous provisional reservation (preliminary, because it did not have a deposit) will be rejected by the reservation system, then our car rental company is not responsible for this fact. You pay the remaining amount in our office when picking up the car. If you pay the deposit via Paypal, immediately after paying the deposit, the system will automatically send you a confirmed reservation form to your email address. If you pay the deposit to our company account, immediately send us the transfer confirmation and we will send you a confirmation of the car reservation.
    c) the advance / deposit payment is not refundable.
    d) the minimum rental period is 5 days.
  7. PAYMENT. You can pay for your car hire at our office, by cash, credit/debit card or bank transfer - the choice is yours. Bank transfer details (EUR) Account: IBAN - IS79 0133 3820 0515 5807 1913 90 / Swift -NBIIISRE. Account owner: PK Campers Iceland. Address: Vagnhofdi 17, 110 Reykjavik.
  8. PRICE Prices depend on the month. Counting from March, the higher the month, the higher the rental amount. In the event of a price change, the client pays the amount that is on their reservation form - no more, no less. The reservation form in which the client made the reservation and paid the deposit is accepted. The reservation form is treated as an agreement concluded on a given day, between the rental company and the lessor, and the amount on the reservation form is binding for payment.
  9. DEPOSIT
    With purchased insurance Platinum/Gold/Silver a deposit of 400 Euro / USD is required. The deposit can be used to cover any additional costs, e.g. tunnel fees, parking fees, damages related to damage to the car, missing fuel or any fees arising from the use of the rented vehicle.In the case of BASIC CDW insurance, the tenant is liable for damages up to the amount of EUR 3,000. As a car rental company, we must have a guarantee to cover any damage caused by the customer, therefore,if no insurance is purchased Platinum/Gold/Silver, a deposit of 3000 EUR will be charged to your card in our office when you sign the rental agreement and returned to the same card on the day you return the car, if you return the car in the same condition as you received it So that you can sleep soundly and have nice memories of your holiday in Iceland, we recommend taking out Platinum insurance. Believe us, it will save money and trouble for all of us.
  10. TIRE - The lessor pays for the repair of the wheel, if they do not have tire insurance. In the event that the lessor has damaged the tire and it cannot be repaired, the lessor is obliged to buy a new tire of the same size and tread ( the tire tread must be the same, not similar, because a car with different tires will not receive an MOT ). If this is not possible, they must buy 2 of the same tires, because the same wheels must be on one axle of the vehicle. It should be remembered that driving on a damaged tire is not recommended, so as not to damage the rim, which may result in additional costs for the lessor.If you experience this unfortunate event, you must have your tire fixed as soon as possible at the nearest garage so that you don't have to drive around Iceland without a spare tire. This will save you stress and money.
  11. SPEED ​​LIMITS - Motorway 90 km/h, tunnels 70 km/h, gravel roads 60 km/h, cities 50 km/h. Speed ​​cameras! (they have a really low tolerance). Remember that if you get a ticket you will be charged a handling fee of €50!
  12. WILD CAMPING in Iceland - You might have heard that you can camp anywhere you want. This was essentially true before the law was changed. New rules regarding campervans came into being in 2015 to stop the Icelandic environment being damaged by the large number of campers. So, with a campervan, tourists in Iceland are legally required to stay overnight in a campsite. Wild camping is illegal. But that doesn’t have to be a bad thing. There are still campsites that fly under the radar, at the furthest reaches of the country. And some have been set up with the best views in the area anyway. With hot showers, kitchens, and sometimes even a bar and restaurant nearby, these are the best bets for campervan travelers in Iceland. You will find a list of campsites on the website under the tab Safe Travel in Iceland - Camp In Iceland - Tjalda.is.
  13. Heating the car when stationary - Taking care of your comfort during the journey, the car is equipped with a MAIN 230V heating to be connected at the campsite (remember that in Iceland it is forbidden to sleep in the wild and you have to use campsites), and an AUXILIARY Webasto parking heater, which is powered by an additional battery. The Webasto works with the engine off and works for about 8 hours, if you save electricity while stationary. This battery is automatically charged by the alternator while driving the car. This means that the electricity that you used from the battery at night, the car will charge during the day when you are sightseeing in Iceland. We suggest that you use the Webasto only at night and not charge power banks, phones, and other devices while stationary, which will ensure longer operation of the heating. Try to charge all your devices while driving or at campsites.If you are staying overnight in the wild and using the Webasto parking heater, remember that you do so at your own risk and our rental company is not responsible if the heating breaks down or you receive a ticket from the Police during this time.Therefore, to avoid problems, we sincerely advise you to use legal campsites.
  14. RESPONSIBILIT YOF THE RENTER
    a) drive the vehicle carefully, observing road traffic regulations,
    b) the vehicle may only be driven by the person named in the rental agreement as the driver,
    c) it is prohibited to drive the rented vehicle on roads without a road number. Passenger vehicles and two-wheel drive vehicles are prohibited on roads marked with the letter "F" on public roads, Kaldidadur (Route 550),208 and 864. Only four-wheel drive vehicles (4×4) may be driven on type "F" roads if the Owner consents to the use of vehicles on such roads. Violation of these regulations entitles the Landlord to collect fines from the Tenant in the amount corresponding to the amount of own risk specified in the rental price list at a given time. The above provision applies to penalties and does not affect the Tenant's liability for compensation,
    d) The tenant is liable for damage resulting from the use of the vehicle, for which the insurer refuses to pay compensation. This includes damage to the vehicle and injury to passengers due to: – off-road driving, e.g. on paths, beaches, areas accessible only at low tide or in other off-road areas, – using the vehicle in a manner contrary to the provisions of Icelandic law or the provisions of the rental agreement or driving under the influence of drugs, – driving on rivers, watercourses, snow-covered and icy banks, – vehicle damage caused by racing. The Renter is solely responsible for driving WITHOUT due CAUTION and ATTENTION,
    e) the Renter is not authorized to repair or modify vehicles without the consent of the Lessor.
    f) the Renter is responsible for all parking fees and fines incurred for violating traffic regulations,
    g) any destruction of fauna and flora will be subject to severe financial penalties from Icelandic law enforcement authorities,
    h) in the event of an accident or damage, the Renter should notify PK CAMPERS and the Police and remain at the scene of the incident until the arrival of the rescue services,
    i) the Renter is prohibited from transporting more people than the vehicle allows, and from lending or leasing the vehicle to third parties,
    j) the Renter agrees to cover all costs incurred by the rental company in the event of the need to bring the vehicle back to the premises if the Renter leaves it unattended due to the condition of the vehicle, weather or road.
    k) the Renter will be charged a fee of ISK 300/km, calculated from the location of the PK CAMPERS headquarters in both directions, for calling an employee of our company to the place of stopping the vehicle or, at the request of the Police, in the event of a gross violation of road traffic regulations, towing the vehicle to the company's headquarters.
    l) in the event of a vehicle breakdown, our service will be sent to the Renter to repair the breakdown. If the failure makes it possible to continue driving and does not threaten the safety of the Renter or other road users, the Renter is obliged to go to the nearest point indicated by the rental company. If the repair makes it impossible to stay overnight in the camper, the Renter will be directed to the nearest accommodation facility at the expense of the rental company until the vehicle is repaired. We reserve the time limit for repairing the car during the customer's rental period up to 48 hours, otherwise the remaining rental amount will be refunded or, if possible, a second car will be provided.
  15. INSURANCE
    • The insurance is against a road accident, random events on the road or road collisions. For the irresponsible behavior of the lessor, the insurance does not return the money - alcohol, narcotics.
    • In the event of an accident on the road with another vehicle, you are required to complete an accident report (it is in the glove compartment of the car). Lack of an accident report with another vehicle results in the cancellation of the insurance and deposit.
    • Before continuing your journey from the parking lot, check the weather conditions on VEGAGERDIN. Road conditions are updated continuously. If the road is closed, you are obliged to wait and not leave the parking lot. If you encounter a snowstorm while driving, you are obliged to pull over to the nearest safe place and stop driving.
    • No insurance in Iceland covers :
    • Chassis damage (driving on unauthorized roads, rocky terrain),
    • Doors and fender torn/bent by the wind,
    • Roof damage (taking photos from the roof of the car),
    • Driving through rivers and watercourses,
    • Driving on closed roads by the VEGAGERDIN Institute of Meteorology (the VEGAGERDIN map is on our website in the Safe travel in Iceland tab, see Road conditions),
    • Personal items,
    • Failure to report damage to the car when it was damaged,
    • BASIC CDW
    • The rental fee includes Collision Damage Waiver insurance for all of our cars.
    • In the case of BASIC CDW insurance, the tenant is liable for damages up to EUR 3,000. If no insurance is purchased Platinum/Gold/Silver, a deposit of EUR 3,000 will be collected at our office when signing the rental agreement and returned on the day of returning the car.
    • So that you can sleep soundly and remember your vacation in Iceland fondly, we suggest purchasing Platinum insurance. Believe us, it will save money and problems for all of us.
  16. APPLICABLE LAW
    a) any changes to this lease agreement will be made in written or electronical form and accepted by both parties.
    b) any disputes between the parties to the rental agreement may be referred to the arbitration committee of the Icelandic Consumer Association or the Icelandic Tourism Industry Association.

Transport from/to Keflavik airport

Our office is located at Vagnhofdi 17 in Reykjavík. We are open every year 15.03-15.10. Pick up and return is available only at our office. Pick-up and drop-off of the car is only possible at our company Vagnhofdi 17, Reykjavik. We do not deliver cars to the airport. Opening hours Monday - Friday: 08:00 - 17:00, Saturday: 08:00 - 12:00, Sunday: CLOSED. Pick up and return of the vehicle from our office after business hours (17:00 - 19:00), Saturday: (12:00 - 19:00) and on Sundays and holidays (08:00 - 19:00) costs an additional 60 € unless transportation has been booked with us in advance. Clients can pick up the car in person or book transport with us. Personal collection and return of the car at our office between 7:00 p.m. and 8:00 a.m. is not possible (collection and return of the car during these hours is only possible with the transport option). We offer a shuttle from Keflavík Airport to our office only on the day of pick up and return of the car. The transport option must be selected in the booking form. The price for transport is calculated from the rental of 1 car, not per person. We also offer transport between our office and any location in Reykjavík. Customers who have purchased transport from us are kindly requested to contact our driver by phone after collecting their luggage - tel. 003547922464 - and go to the exit and then to the parking lot number 2-P2, where our buses with the PK Campers logo will be waiting to take you to our office.

Important!!!

Transportation options must be selected on the car rental reservation form. Adding a transfer at a later date may not be possible. Airport transfers are with other clients. These are not VIP transfers, and we do not provide a separate car for each client at the time specified in the reservation form.

We reserve the right to pick up from the airport up to 2 hours after the time specified in the reservation form—and up to 2 hours before the return time specified in the reservation form. If the rental company changes the customer's pickup time, the customer wishing to travel by our bus is obligated to adhere to our schedule. If the change in the rental company's pickup time is problematic for the client, we will refund the transfer fee, and the client will make their own way to the airport. The client will be informed about any change in time by phone, email or text message. If the client fails to arrive at the agreed return car time at our office, the transfer fee will not be refunded, and the client must arrange their own airport transfer. We recommend returning your vehicle at least 15 minutes before your scheduled transfer time. Please wash and clean your vehicle at a car wash, rather than at the last minute, before your departure time for the airport. To respect all our customers' time, please remember that planes and trains don't wait for passengers, and we won't wait either, so please take this into account. The airport shuttle bus picks up new passengers from the airport, so we cannot tolerate any delays.

Contact driver – mobile phone / Whatsapp +354 7922464.

Transport: Keflavík airport or Keflavik hotel <–> Office

Day time fare from 7:00 to 21:00 – 85 € one way

Night time fare from 21:00 to 7:00 – 120 € one way

Transport: Reykjavík <–> Office

Day time fare from 7:00 to 21:00 – 40 € one way

Night time fare from 21:00 to 7:00 – 75 € one way